My email to PC Richards.
I have been back and forth with them over a period of two months. Finally started tweeting at them today, and that seems to have gotten their attention. Incredible that I paid almost $200 for a service contract that has gotten me nowhere, but calling them out on twitter got an immediate response.
Apparently they’re going to deliver it today, but I’ve heard that literally TEN times already.
Merry whatever.
(click on hi-res in the bottom left hand corner to read the email)